Score Points With Customers By Spelling Their Name Correctly - Small Business Solutions from Denise O'Berry

Score Points With Customers By Spelling Their Name Correctly

Have you ever received a piece of mail that totally mangled either your first or last name? How did you react to that? You probably couldn’t get it in the trash fast enough.

Well, your customers and prospects feel the same way too. Much has been written about how important it is to use a person’s proper name when addressing him or her while speaking or writing, but mistakes still happen every single day.

And it could be losing you customers.

Take a look at this thread Spell My Name, Spell My Name (pdf) from the Virtual Handshake network that used to be on Ryze. Read every single post — it won’t take long. And vow to pay better attention to those tiny details.

What do you think? Please leave me a comment.

About the Author Denise O'Berry

Hello! I'm Denise, Your Strategic Partner -- Let me guess. You bought into the hustle, hustle, hustle vibe and now you're on the brink of burnout. You keep setting your alarm for earlier in the day, but don't gain anything from it -- except bleary eyes and frustration about how little you've accomplished at the end of the day. I get it. I've walked in those shoes and they aren't a good fit for anyone. Let me help get you where you want to go without all the stress and frustration.Click here to learn more.