How about taking a stroll back to the future with me? I was browsing through my archived files this weekend and stumbled upon a video file that featured some local training and consulting I was doing back
Continue readingIt happens to me almost every single day. I receive an email with — some important topic — that says “If you no longer wish to subscribe, please follow these directions to unsubscribe.”
Continue readingOK, OK, I have egg on my face. I counsel my clients to make sure they have an idea of someone’s budget before they go off and develop a quote. It saves a lot of time and hassle. Here’s the
Continue readingDo your customers buy from you once then never return again? I have yet to meet a small business owner who doesn’t have the opportunity to get a repeat sale from a customer. But many small business
Continue readingAt a recent networking function I met a woman who told me, “We provide shared resource technology for application solutions providers in the wireless industry.” Huh? I spoke with her for another
Continue readingHave you ever received a piece of mail that totally mangled either your first or last name? How did you react to that? You probably couldn’t get it in the trash fast enough.
Continue readingEach and every day small business owners and entrepreneurs share free information and tools across the internet. It’s a wonderful opportunity for people trying to soak up as much as they can without
Continue readingNote: This post contains affiliate links which means I may receive a commission if you choose to buy. You will never be charged more for these services just because I get a commission and I only support
Continue readingThe good thing about the internet is that it continues to evolve. But sadly, some old habits die hard. If you are considering a change (or just need a laugh), Vincent Flanders’ humorous and poignant
Continue reading“Can you hear me now?” You’d be hard pressed to find someone in the US who doesn’t know the company behind that question.
Continue readingMany small business owners begin their business on a wing and a prayer — and many are successful. But each and every day I hear from small business owners who have run into an obstacle because they
Continue readingI recently received a question from a small business owner who was considering bringing five partners into her business. She wanted to know what she needed to do to make this happen. She gave me limited
Continue readingA suggestion box is a really good idea for your business. It can help you get valuable feedback from your customers — feedback that they don’t normally think to share with you. Here are some
Continue readingIn business, it’s a fact of life that first impressions are important. Many prospects won’t tell you why you didn’t get a sale, but often it has to do with perceptions on the first encounter. Fair?
Continue readingAs I’ve said before, what you name your small business is very important to your success. Prospects and customers need to know what you’re about without you having to explain each and every
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