Small Business Tips 26 - Small Business Solutions from Denise O'Berry

Make Sure You Focus On The Customer

My husband and I were in our favorite Lowes Home Improvement store the other day. One of the really neat things about Lowes is that you don’t have to go running all over the huge store to find someone

Using Word Of Mouth Marketing To Grow Your Business

One of the biggest obstacles for most small business owners is having to sell the stuff they are most passionate about. Many feel that if they love it, everyone else should too. But it doesn’t normally

Good Customer Service – Nope! Got It Wrong

I don’t know what I’d do without Staples delivery service. They save me a ton of time by delivering what I need right to my door. On the rare occasion there is an error in the delivery of my

Be Sincere When Sending Out Cards

Over the holidays last year I received way too many cards that were marketing promotions, not the greetings they were intended to be. I may have felt differently about these cards if they were from someone

Don’t Assume Your Team Knows What To Do

It’s the little things that people forget. A local accountant was having a problem with his burglar alarm. Part of the close procedure in his business was that the last person out was responsible

Eliminate Distractions When You Are Driving

While driving to a business meeting last week (on the freeway!), I was amazed at all of the people around me who were focused on something other than driving. It’s no wonder there are so many accidents.

Pay Attention To What’s Happening In Your Community

The small business just down the street from my house is suffering. A little family owned market, it depends on drive by traffic to survive. Problem is, the main road just got rerouted because of phenomenal

Don’t Try To Control Your Press Releases – It Will Backfire

All you have to do is read a few of my messages or talk with me for a short time to know that I am a proponent of using news releases as a marketing strategy for your small business. And you must bear

Got Cabin Fever In Your Home-Based Business? Get Out!

Have you ever wondered how other home-based small business owners deal with being stuck in the house all day long? Remember, just because you have a home-based business doesn’t mean you have to stay

Take A Look Back To Go Forward In Your Business

When all else fails, small business will survive. You’ve been the backbone of the US economy for decades and there’s no reason for that to change now. If your business is suffering from the

Turn Off Your Cell Phone!

Does this happen to you? You return a phone call someone made to you. When they answer, you tell them who you are and why you are calling. They may ask a few questions and the conversation proceeds.

Keep Tabs On Your AdWords Campaign Or Pay The Price

Okay, I’ll admit I’m a big picture kind of person. And it seems that recently it’s cost me a good bit of money. Not a good thing. I don’t mind spending money to grow my small business,

How To Grow Your Online Forum

From 2003 to 2008, I ran an online forum on Ryze for small business owners. When I closed it down, it had grown to over 2000 members. People make a lot of mistakes in online forums. (I know I’ve

Don’t Allow Your Website To Be Faceless

As I browse around the web marveling at the diversity of choices that are available, I’ve found a very disturbing trend. No contact information. No email, no phone, no contact form.

Avoid Analysis Paralysis By Taking Action Today

What will your business look like a year from today? If you’re like most small business owners, you have many things to do and not enough time to do them. Can’t you just ignore them and procrastinate

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