Yep. I’m finding an incredible amount of small business websites who advertise live help, but the live help is never available. Get real. Don’t put live help on your site if you don’t intend to be
Continue readingBusiness books are one of the hottest commodities you can create — but they are not easy to market and require a big investment of time.
Continue readingSupport is critical for your small business survival. You may shy away from the thought of having an advisory board to guide you through your rough spots, but having a group of professionals who are willing
Continue readingThe name of your small business is critical. Many small business owners try to come up with a clever or cutesy name for their business rather than one that explains what they do. And, nine times out of
Continue readingAre you getting work done or doing business? Is it keeping your prospect funnel full? Nope. They’re not the same thing. Here’s my perspective. Getting Work Done Way too often I see small business owners
Continue readingWho could miss all the buzz going on lately about The Secret? It’s an old concept that’s become new again. You’ve heard the phrase what goes around, comes around haven’t you? Well that applies
Continue readingIf you’re just ramping up your small business email newsletter, you might be wondering what day you should send it to your opt-in list. After all, you want it to get opened and read and you know your
Continue readingHow careful are you with the data you collect from your customers? How about the handling of money in your business? And passwords? What controls have you put in place to protect computer data?
Continue reading13,000 laid off, 10,000 laid off, 5,000 laid off – we’ve heard it numerous times in the last few years. Will it ever stop? I doubt it. Big business seems to manage their bottom line by lay off and
Continue readingCash flow. To stay in business, you’ve got to keep a steady stream moving through your company. The only way to do that is to make sure you consistently have new prospects and clients moving through
Continue readingWe are so lazy. And the software we use has helped us become even lazier. But that can be dangerous. Don’t get caught in the trap of letting your software do all the work for you. Let’s talk about
Continue readingNo matter what size business you run, security is a big issue. You absolutely must protect your employee and customer data. According to a new survey, you recognize the importance your customers place
Continue readingAlthough your inbox may be overflowing, here’s one more newsletter you need to subscribe to. The IRS has a wealth of information for small business on their website, but this is a great way to stay
Continue readingAt least once a week I hear the comment, “My partner and I are finding it difficult to hit the pavement and act as salespeople in addition to running our small business.” And then the question, “Is
Continue readingWhat do you do when a prospect or client takes the time to provide feedback to your small business?
Continue reading